Meadowgate Ltd commits to uphold the privacy rights of it’s customers using its website Site and using its services.
This Policy provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
USwim and USwim.co.uk are both a trading name of, and owned by, Meadowgate Ltd, a company registered in England and Wales (company registration number 14071709). Our registered office is Office 5, The Forest Rock Offices Leicester Road, Whitwick, Coalville, Leicestershire, United Kingdom, LE67 5GQ
As such, USwim, USwim.co.uk, “we”, “us” and “our” on this page and all others, including all sections of our Terms and Conditions, relate to Meadowgate Ltd.
For the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679, the “GDPR”), Meadowgate Ltd is the “data controller” (as defined in the GDPR) of the personal data, when it determines the purposes and means of the processing of personal data.
In addition, under the GDPR, ‘personal data’ means any information relating to you and that identifies you, directly or indirectly; and ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data.
All copyright, intellectual property rights or other rights are either owned by or licensed to Meadowgate Ltd. If you acquire any copyright or other intellectual property rights in the Site (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Site) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Site. You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Site.
What personal date do we collect from you and why
We collect personal data, either directly from you, most of the time obtained through forms on our Site, or indirectly when you interact with us.
When we collect personal data through forms and submitted data. Some of the personal data we request from you are either necessary for us to perform a contract between you and us, or to provide you with a service you have asked for, or to comply with legal requirements. Where a data field request is made with an asterisk (*), the data is mandatory. If you do not provide the personal data marked with an asterisk, this may affect the goods and services that we can provide.
We collect and process personal data for the following purposes:
The Legal basis for us processing your personal data is as follows:
Who can access your personal data
All personal Information is treated as confidential. Protecting your privacy is important to us and we do not share your personal data with any third parties other than for the limited reasons specified below, however, we do not include selling, renting, sharing, or otherwise disclosing personal information for commercial purposes in violation of the commitments set forth in this Policy.
We will only disclose data to:
How we store your personal data
We will keep your personal data for as long as we need it to achieve the purpose for which it has been collected or to meet our legal obligations.
We might keep some personal data for a longer time to comply with legal or regulatory obligations (e.g. to meet our obligations linked with invoicing) or to protect our legitimate business interests (e.g. to bring a claim before the Court).
Usage of our Site
Your use of this Site must always be lawful. Your use must be in such a way that infringes the rights of anyone else or restricts or inhibits others enjoyment of the Site. You are permitted to download and print content from our Site solely for your own personal use or internal business purposes. However, you may not, for any purpose, copy, reproduce, use or otherwise deal with any content on the Site, or Modify, distribute or re post content on our Site. You are not permitted to use our Site or other content for any other purpose other than for your own personal use or internal business purposes without our prior written consent. No part of our Site may be replicated or used for any commercial purpose whatsoever.
The usage of cookies
Through our Site, we receive and store certain types of information whenever you interact with us. When accessing our Site, information about your browsing may be saved in some “cookies” files installed on your device. We issue these cookies to facilitate navigation on our Site. They can also be issued by our providers in order to offer you personalised advertising when you access other Sites. In addition, some cookies may be on different areas on our Site, displaying advertising content from third-parties advertisers on your device. Please note that only the issuer of a cookie may read or modify information contained therein.
Cookies we install on your device allow us to recognize your browser when you connect to our Site.
We issue cookies for the following purposes:
When you access our Site, one or more cookies from our providers (“third-party cookies”) may be placed on your device via the pages of our Site or via content displayed in our advertising spaces. The cookies placed on our Site by the providers we use to promote our activities and our offers are designed to:
The cookies contained in the advertising spaces of our Site are intended to establish statistics on advertisements (such as how many times it was displayed, which advertisements were displayed, number of users having clicked on each advertisement)
If your browser is set to refuse all cookies, you will not be able to make purchases or take advantage of essential features of our Site, such as keeping products in your cart or receiving personalized recommendations. The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.
You can find more information on how to have control over cookies on http://www.aboutcookies.org.uk/
Keeping your account secure
It is your responsibility to maintain the security and confidentiality of any password to any account that you create and any activities that you undertake within it. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails and communication.
We are committed to offering our customers a safe and secure environment. Whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the Site browser when you complete an online session for your security. In addition, we recommend that you take the following security measures to enhance your online safety:
Links to external / ‘third party’ Sites
Certain links within the Site may be to other unrelated third-party companies. We will never share your personal information with those third-party companies.
Scam & False Emails
We will never ask you to confirm any account or credit card details via e-mail. If you receive an e-mail claiming to be from us asking you to do so, please ignore it and do not respond.
Should you require such an email, we ask that you forward it to our security team at email@example.com
Transaction Security & Fraud Prevention
To provide you with the best services and to allow you a secure experience regarding the payment and the delivery of your orders, we will use some of your data in order to prevent and to avoid any misuse of this Site.
We use three companies to process any transactions that are made on our Site. These are GoCardless, PayPal and SumUp. These service suppliers may test such data on an automated basis.
This data may relate to data regarding the implementation of the contract (purchased services or items, personal information, payment method and banking data).
Following such test and depending on the result, we may decide to implement any relevant security measures or, when the transaction security can’t be ensured, we may decide to cancel the order. In case of an incident, such as fraudulent use of the means of payment or fraud with the delivery, the data relating to the order will be held with our transaction processors.
In the case you withdraw your consent to the processing of your personal data regarding transaction security, you may no longer be able to use the Site or to place an order.
The rights you have relating to your personal data
You have the following rights at any time to request access to personal data that we hold about you; request from us rectification of any personal data that is inaccurate or incomplete; request erasure (‘right to be forgotten’) of personal data if these data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or if you withdraw your consent (we might have to keep some personal data to meet legal requirements or legitimate interests though).
The right to obtain restriction of processing where one of the following applies:
Note that we may ask you additional information necessary to confirm your identity to exercise your rights.
If you have any questions or concerns relating to this Policy or any other privacy-related questions or if you would like to exercise any of your rights above described, please contact us at firstname.lastname@example.org Or by writing to the following address:
Data Protection, USwim, Meadowgate Ltd, Meadowgate House, 29 Main Street, Loughborough, LE129TA
If you wish to contact our Data Protection Officer, please contact email@example.com
(c) 2023 USwim
All Rights reserved